Shipping policy

Shipping Policy

At The Infused Kitchen, a Life Essentials Refillery brand, every order is made fresh and prepared with care.

Processing Time
Orders are typically processed within 5 business days. We typically process all orders on Monday and ship on Tuesday. During high-demand periods, processing times may be slightly longer.

Shipping Time
Once your order ships, delivery usually takes 2–5 business days depending on your location.

Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery address.

Freshness Matters
Our products are perishable, so we package them carefully to maintain quality during transit. Please make sure your shipping address is correct and that someone is available to receive the order when it arrives.

Order Issues
Once an order has shipped, we are not responsible for delays caused by the carrier, incorrect addresses, or packages left unattended.

If your order arrives damaged or incorrect, please contact us within 24 hours at sheila@lifeessentialsrefillery.com with your order number and a photo so we can help.

All Sales Final
Due to the perishable nature of our products, all sales are final.